Frequently Asked
Where are your products sourced from?
We partner with artisanal makers and ethical suppliers globally to ensure every Maison Pets Living product meets our high standards for quality and comfort.
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking link. You can use this to monitor your package's progress in real-time.
Do you offer international shipping?
Currently, we ship exclusively within the United States. We are actively expanding our reach and welcome inquiries from customers in other regions.
What is your return policy?
We offer a 30-day return window for all items. Please ensure the products are in their original packaging and in like-new condition for a full refund.
How can I contact Maison Pets Living?
You can reach us via our contact form or email at hello@maisonpets.com. Our team is dedicated to providing thoughtful support for your beloved pets.